The Exchange Strategy for Managing Conflict in Health Care (AMAZON)

The Exchange Strategy for Managing Conflict in Health Care (AMAZON)

Product code :478106

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The proven four-step method for improving communication and managing conflict in any healthcare setting


The Exchange Strategy for Managing Conflict in Health Care delivers a wealth of strategies and techniques for structuring conversations about conflicts and issues in groups large and small.

Steven P. Dinkin 
Barbara Filner 
Lisa Maxwell
 
McGraw Hill/paperback/176 pages/2012
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